They then gave me Apple certified repair centers that were in my area to contact to repair this issue. They then proceeded to tell me that because my Macbook is early 2011, it is now considered 'vintage' and they are not able to work on such a computer. After a few hardware tests, they determined that the problem was a logic board failure. I scheduled an appointment at my near by apple store the following day and had them review my Macbook.
It would simply boot into a gray screen with a apple logo with a loading bar beneath it, and then would slowly load until about half way, and then the screen would just go to the gray screen of death.Īfter many hours, they decided it was best to take it into an apple store to have them diagnose the problem. I ended up spending multiple hours online with phone representatives working through various troubleshooting techniques (most of which I had already tried on my own) and could not get the computer to boot normally. I decided it was best to contact apple to see if this issue could be better assisted by them.
So again, I went online for some trouble shooting techniques to see if I could solve this issue on my own. So I tried the SMC reset again but this time it did not solve the problem. Again, this time the force shut down and reboot did not work. About a week ago, I was using the computer as normal, and the same issue happened. I ended up looking up some troubling shooting techniques online and ended up resetting the SMC and it seemed to do the trick.
However, after a force shut down and a reboot, this would usually solve the problem.Ī few months back, this issue occurred again and the usual force shut down and reboot did not work this time. While I would be using the computer as normal, the screen would randomly go blue or gray and I would have to force shut down the computer. I have not had many issues with the computer since I have purchased it except the occasional blue/gray screen issue. I have an early 2011 Macbook Pro running 10.10.2.
0 kommentar(er)
